Welcome to our Practice. We respect our patients’ dignity and pride. This document will explain your patient rights and responsibilities. It is part of your patient registration and is an important part of your health care plan. If you have any questions, please contact the Practice/Clinic leadership.
Our commitment to you, our patient, includes the following rights. We affirm that we will deliver high-quality health care to every patient without regard to: age, gender, disability, race, color, ancestry, citizenship, religion, pregnancy, sexual orientation, gender identity or expression, national origin, health condition, marital status, veteran status, payment source or ability, or any other basis prohibited by federal, state, or local law.
Your rights as a patient:
- You have the right to considerate and respectful care.
- You have the right to be well informed about your illness, possible treatments, and likely outcomes and to discuss this with your provider.
- You have the right to consent or refuse a treatment, as permitted by law, throughout your care. If you refuse a recommended treatment, you will receive other needed and available care.
- You have the right to privacy. The Healing Room, your provider, and others caring for you will protect your privacy as much as possible.
- You have the right to expect that treatment records are confidential unless you have given permission to release information. When The Healing Room releases records to others, such as insurers, it emphasizes that records are confidential.
- You have the right to review your medical records and to have the information explained.
- You have the right to know if The Healing Room has relationships with outside parties that may influence your treatment. These relationships may be with educational institutions, other health care providers or insurers.
- You have the right to be told of realistic care alternatives.
- You have the right to know about The Healing Room rules that affect you and your treatment and about charges and payment.
Your responsibilities as a patient:
- You are responsible for providing information about your health, including past illnesses, hospital stays, and use of alternative treatments.
- You are responsible for asking questions when you do not understand information or instructions.
- You are responsible for telling your doctor if you believe you can’t follow through with your treatment.
- You and your visitors are responsible for being considerate of the needs of other patients, staff, and The Healing Room.
- You are responsible for providing information for insurance and for working with The Healing Room to arrange payment.
- You are responsible for recognizing the effect of lifestyle on your personal health. Your health depends not just on our care, but in the long term, on the decisions you make in your daily life.
